SALES TERMS & CONDITIONS

• Offer only applies to a spend of over $100 on Realism.
• Offer only applies once per transaction.
• Tee selection is random and customers may not choose what tees to receive.
• If a customer wishes to refund their transaction, the mystery tee must also be returned.
• A customer may choose to get an exchange for a different style and / or size, with the balance paid if the ite is of higher value.
• Offer can not be used in conjunction with any other offer, promotion or discount.

• Customers are eligible to receive a gift once a transaction amount has been reached:
• Spend of $150 & over to receive a SSS Realism Dove Logo Premium Suede Cap Black
• Spend of $250 & over to receive a SSS Realism Mora Quilted Crossbody Bag Black
• Spend of $500 & over to receive a SSS Essentials Hard Shell Suitcase
• Customers will only receive the highest tier gift according to their spend
• Only one gift per transaction only, multiple transactions may not be combined to be eligible for a gift
• A customer may return items provided that the gifted item will also be returned
• A customer my exchange items for a different style or colour of same or lesser value. If the item is of greater value, the difference will be paid by the customer
• Gift items cannot be returned or exchanged for money

• Returns for store credit and exchanges are only considered within 14 days of the original purchase date. Please email us at [email protected] to process your store credit or exchange.
• Online purchases may be returned or exchanged online or in-store.
• Exchanges & returns will only be accepted for products in resaleable condition. Items must be unused, unwashed and with original packaging and tags attached
• If returning for store credit / exchanging online:
• Customers will have to cover postage costs and ensure the product arrives safely to Secret Sneaker Store. Please keep all proof of shipment & tracking info.
• If returning for store credit / exchanging in-store:
• Please bring a receipt (if purchased in-store) or show us the email order confirmation (either printed or digital copy) to help us process your return / exchange quicker.
• Additional:
• We do not offer exchanges for already exchanged items.
• If a desired product is no longer in stock during the exchange process, the value as the returned product will automatically be issued as store credit.
• We do not offer refunds on items such as socks, hats, accessories for hygiene reasons.

• Customers who spend over $150 on Realism may select a tee to receive from the Realism Free Tee collection.
• Offer only applies to spends over $150 on Realism product.
• Offer only applies once per transaction.
• Customers will be given a choice of tees via a pop up and may select only one.
• If a customer wishes to refund their transaction, the free tee must also be returned.
• A customer may choose to get an exchange for a different style and / or size, with the balance paid if the item is of higher value.
• Offer can not be used in conjunction with any other offer, promotion or discount.

• Returns for store credit and exchanges are only considered within 14 days of the original purchase date. Please email us at [email protected] to process your store credit or exchange.
• Online purchases may be returned or exchanged online or in-store.
• Exchanges & returns will only be accepted for products in resaleable condition. Items must be unused, unwashed and with original packaging and tags attached
• If returning for store credit / exchanging online:
• Customers will have to cover postage costs and ensure the product arrives safely to Secret Sneaker Store. Please keep all proof of shipment & tracking info.
• If returning for store credit / exchanging in-store:
• Please bring a receipt (if purchased in-store) or show us the email order confirmation (either printed or digital copy) to help us process your return / exchange quicker.
• Additional:
• We do not offer exchanges for already exchanged items.
• If a desired product is no longer in stock during the exchange process, the value as the returned product will automatically be issued as store credit.
• We do not offer refunds on items such as socks, hats, accessories for hygiene reasons.

• A customer may return items purchased from a sale for store credit within 14 days, provided the item is in resalable condition..
• The customer may exchange the item for a different style item of same or lesser value, if they would like to swap for an item of higher value, then they will just be required to pay the difference in the full price cost.

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