Q: What is this extra charge for "Route" insurance?
A: SSS wants to make sure that all customers are fully covered in the event of a lost parcel by Auspost or DHL. To do that, SSS is now working together with ROUTE to make sure you get fully covered in the event that parcels do get lost. See more info about Route HERE.

Q: What if I do not want any insurance coverage with my parcel?
A: To turn off ROUTE insurance simply toggle the Route Insurance button OFF at checkout. See the picture below: